501 Ways to Roll Out the Red Carpet for Your Customers is power-packed with proven, ready-to-implement action ideas to enhance your customers’ experience.
This book will give you helpful tips to: make “red-carpet service” a first and lasting impression, get your team “red-carpet ready,” inspire positive word-of-mouth by delivering wow moments, handle service recovery with style, and employ creative marketing ideas and social media savvy.
The Celebrity Experience
Road-Map to Red-Carpet Customer Service
Are you ready to raise the bar on the customer experience?
The Red Carpet Learning Systems manual is now available to you. Information, tools, tips and discussion questions to get your leadership team focused on engaging your team to deliver an elevated customer experience!
Training Kits & Videos
This Training Video will be paired with step-by-step instructions (a Facilitator’s Guide) to help you lead a fully interactive training that will give your team members the same experience as if I were leading the training myself.
High energy, fun, but built on adult learning principles that will have them walking out of the room and rolling out the red-carpet for your customers.
Custom Video Training
Do you really want to impress your team and get their attention? Our custom videos developed specifically for your team is sure to wow your team and get the results you want. Click Here to watch video examples and to learn more!