Red Carpet Learning Systems | Donna Cutting

  • Follow Donna
    • Facebook
    • Twitter
    • Google Plus
    • YouTube
    • LinkedIn
    • Pinterest
Newsletter Sign-UpContact Us

Newsletter Sign-Up

You'll also receive our free report "21 Days of Thank You" and discover how you can greatly improve employee morale by showing appreciation for your team members! By typing in your email address, you are consenting to receive our fun and informative newsletter.

  • Meet Donna
  • Keynote Speaker
  • Store
  • Training
    • Red Carpet Culture Conference
    • Train-the-Trainer
  • About
    • Our Team
    • Philanthropy
    • Our Clients
  • Media
  • Blog

Give Us a Call

828-772-4848

Red Carpet Diem!

Seize the Opportunity for Great Customer Service.

customer service speaker donna cutting Donna Cutting is a customer service speaker whose speeches are customized to your audience. Donna will work with you to understand your goals and how to have the greatest impact on your staff, audience, etc. Not sure if the following speeches are a good fit for your organization? Don’t hesitate to contact us so that we can discuss how to best adapt Donna’s speeches to reflect your needs.

A stage actress and customer service expert, Donna’s programs not only provide actionable ideas for engaging employees to improve the customer experience, but are a roller coaster ride of touching stories, exceptional audience participation, and hilarious comedy. Hire Donna to kick-off your conference with a bang, wake your audience up after lunch, or close your conference with a big finish!

MEETING PLANNERS AND CLIENTS: Information about booking Donna, such as her bio, introduction, A/V requirements, and other helpful resources, can be found by clicking here or scrolling to the bottom of the page.

Funny, inspiring, and relevant – Donna Cutting, CSP is a Customer Service Speaker and Humorous Keynote Speaker.


Watch Donna, Customer Service Speaker, in Action

 


Keynote Presentation: Red Carpet Diem! Seize the Opportunity for Great Customer Service.

customer service speaker

“A must hire! You can’t go wrong with Donna.” Susan Taylor, Tennessee Bankers Association

Based on Donna’s books, including 501 Ways to Roll Out the Red Carpet for Your Customers, this high-energy, fun presentation is a reminder that every interaction matters.

It matters to your company, to your customers and you.

When you create a world-class experience for your customers it gives your organization a competitive advantage. There’s a direct link between service and sales, and every moment matters.

Customer Service speaker BooksWhen you roll out the red carpet for your customers, you tell them they are significant, important and special.

It makes your customer feel good and it makes you feel good too!

Donna’s keynote is filled with touching stories of everyday service heroes, examples of successful service companies, fun-filled bits, and practical ideas that can be implemented immediately.

Experience the excitement of the red carpet way – where your customer matters, your work matters, and you matter!

Keynote: 60-75 minutes

Need a 20-minute TED-style talk? Donna can do that too and she can also emcee your award show!

 


Other Topics:

Employee Engagement

ENGAGE! CREATE A Service CULTURE AND Turn your Team Into Your Best Advocates!

customer service speaker “One of the best speakers we’ve had in the last two decades plus!” Richard Cohen, National Healthcare Call Center Conference

Your customer service is only as good as your least engaged employee.

So, how do you get your employees to deliver red-carpet customer service?

Start by giving it to them.

Learn how to set the stage to enroll your team in your mission and vision for the future. Set clear expectations for service and create a service culture that includes both celebration and accountability.

Walk away from this uplifting presentation with action ideas for engaging and empowering your team to roll out the red carpet for your customers.

Learning Objectives:

  • Describe Team Member Communication Strategies that work!
  • Employ a technique for continuous improvement
  • Learn the 7 “E’s” to building a service culture from an expert customer service speaker
  • Practice accountability and recognition
  • Enroll your team in the excitement of delivering red-carpet customer service.

Topic One-Sheet

Get your ‘Employee Engagement’ Downloadable Speaker Kit Here

Audience Falling Asleep After Lunch?! Let expert customer service speaker, Donna, keep your attendees engaged and awake with her high energy keynotes. Call us today at 800-519-0434 or Email: STARS@RedCarpetLearning.com.


Employee Orientation Extreme Makeover: Bring your new cast member into your culture.

customer service speaker “Engaging, Entertaining, Hilariously Funny and able to deliver a focused message surrounding our vision and strategy.” Rich Aront, American Express Corporate Travel 

How you onboard a new employee sets the stage for staff members to learn about and exemplify the mission and service standards of your organization.

Does your employee orientation need a Red-Carpet Makeover?

A policy and procedure manual and bunch of paperwork may get the compliance job done – but it doesn’t enroll your new hires in your culture.

Walk away from this session with new strategies introducing your new hires to your workplace; rolling out the Red-Carpet on Day One; and adding some style to your training efforts.

Learning Objectives:

  • Hear about step-by-step ways other organizations introduce new hires to their company culture.
  • Discuss the critical role of department managers to ensure employees successfully integrate into their new jobs.
  • List 20 plus wells to welcome new hires on their first day.
  • Leave with a comprehensive checklist to help align new and current staff with your organization’s culture.

Topic One-Sheet

Get your ‘Extreme Makeover’ Downloadable Speaker Kit Here

Build a great team from day one! Call us Today at 800-519-0434 or email STARS@RedCarpetLearning.com.


Meeting Planner and Client Information

  • MEET DONNA
  • BOOK DONNA
  • MEETING PROFESSIONAL CHECKLIST
  • DONNA’S INTRODUCTION
  • DONNA’S BIO
  • PRE-PROGRAM QUESTIONNAIRE
  • A/V REQUIREMENTS
  • SPONSOR DONNA
  • STARS HANDOUT
  • ENGAGE HANDOUT
  • FREE RESOURCES

SaveSave

SaveSave

SaveSave

RED CARPET LEARNING SYSTEMS

828-772-4848

PO Box 19798
Asheville, NC 28815

STARS@RedCarpetLearning.com

Connect Socially

  • Facebook
  • Twitter
  • Google Plus
  • YouTube
  • LinkedIn
  • Pinterest

Get your free report

Request our free report "21 Days of Thank You" and discover how you can greatly improve employee morale by showing appreciation for your team members!

© 2021 Red Carpet Learning Systems | Privacy Policy

site by Site by Status Forward