"We saw immediate results of staff going out of their way for our customers."
"I highly endorse you, as a speaker, to any group wanting an entertaining, enthusiastic presenter who can fine-tune her presentation to any audience."
"As a result of our working together with Donna for only a few months, several of our team members have initiated their own customer service improvements resulting in “WOWS” and positive comments from customers."
"Donna was a joy to work with and achieved the goals we set. "
"“One of our highest rated speakers two years in a row!”"
"“Engaging, Entertaining, Hilariously Funny and able to deliver a focused message surrounding our vision and strategy.”"
"Our sales team can be a fickle crew, but at the end of the day (which seemed to fly by), they were raving about Donna and the content of her presentation."
"This new customer service “program” is the beginning phase of creating a customer service culture.This new customer service “program” is the beginning phase of creating a customer service culture.” "