For our recent Team Retreat we shared an informal Q&A session that both informative and entertaining! So much so in fact that we decided to share them with everybody!
We’ll feature a different team member each week with a SAMPLE of one or two of the questions we posed. Last week we featured our Countess of Curriculum Chris Perillo.
Enjoy …and feel free to repurpose our ice-breaking inquiries with YOUR TEAM! Here’s the ‘Official’ info on OUR TEAM… http://redcarpetlearning.com/about-us/our-team/
THIS WEEK:
Beth Johnson!
MY RED-CARPET TITLE:
Director of Delight!
WHAT I DO AT RED-CARPET LEARNING SYSTEMS:
Mostly Client Management and Logistics. Making sure everyone is delighted by our service! I’m our customer’s best friend and get them what they need.
A CUSTOMER SERVICE MOMENT I REALLY LIKED:
Hmmmm….I was working at a restaurant and we were out of baked potatoes. The lady at my table really wanted one and was so disappointed, so I ordered one from the restaurant next door, picked it up and put it on her plate (from my restaurant). I told her all of this and she was stunned that I went out of my way to make her happy.
To hear more from Beth Johnson, watch this video!
Author: David Mendes is the Maestro of Imagination and Organization for RedCarpetLearning.com. In addition to utilizing his creative talents as a writer, film producer, performer and more at Red-Carpet Learning Systems, David has extensive experience in event management and the food and beverage industry. Our entire team is dedicated to helping you engage your team to improve the customer experience. To download our 21 Days of Thank You Challenge, fill out the form to the right of this blog.
