Last week our Countess of Curriculum posted an article to our Facebook Page and it has received more shares and likes than anything in a long time! So, I had to also share it here to the blog.
What an innovative idea by a supermarket in the Netherlands. Knowing that loneliness is prevalent among seniors in the Netherlands, this supermarket partnered with a local Foundation to provide volunteers and conversation for elders at their Cafe Corner. Even better, they have designated one check-out line as their “Chat Check-out” for anyone who would like to spend a little extra time chatting with the clerk while they purchase their groceries. In this day and age of “automated service,” this is a compassionate answer to the needs of their customers.
There are so many wonderful ways companies of many kinds can offer assistance to people within a certain population. For instance, we know our friends at Celebration Cinema in Michigan, featured in 501 Ways to Roll Out the Red Carpet for Your Customers, have special film screenings for autistic children and their parents. What a beautiful way to allow children to enjoy the cinema and be themselves in an accepting environment. They call the program Sensory Showtimes.
Comment below and let us know what you think about Chat Check-out and Sensory Showtimes. Do you know of any similar programs? We’d love to hear about them!
Donna Cutting, CSP is the Founder & CEO of Red-Carpet Learning Systems, and the author of 2 books on Red Carpet Customer Service, including 501 Ways to Roll Out the Red Carpet for Your Customers.