Donna is building a new website and new training options. These will be launched shortly. In the meantime, if you would like us to deliver live-virtual training programs for your organization, please contact us at firstname.lastname@example.org
Who is Donna?
Briefly, Donna is the Founder & CEO of Red-Carpet Learning Worldwide and the author of 501 Ways to Roll Out the Red Carpet for Your Customers as well as The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service.
She’s also the author of the forthcoming book, Employees First! Inspire, Engage, and Focus on the Heart of Your Organization, published by Career Press and scheduled for release in March 2022. Donna has spent over 2 decades helping leaders create cultures of happy employees who deliver red carpet customer service and her customer service training programs are being delivered all over the United States as well as in parts of South Africa and Australia. Donna is known for her high-energy, interactive, and fun speaking style and this remains true even in a virtual format! Learn more about Donna here.
Photo by treadshots.com
We rolled out the Red Carpet Customer Service Training with our teams at Planet Fitness in Cape Town, South Africa. It was a huge hit! …It’s the simple things that have the most impact. – Natasha Pearson
Of course, training alone does not create a sustainable culture of service, and we don’t want to be anyone’s flavor of the month.