What if you could delight customers by giving them the star treatment? Every February or March I settle in to watch the Academy Awards! The people at the Academy spend weeks in preparation, rolling out the carpet, putting up the velvet ropes and hanging drapes to cover the storefronts that typically line the grand staircase.
Recently, I was speaking in Boston and took a little drive down to my childhood home, Westport, MA. Couldn’t stay long to visit with the many family members who still live in the area, but I did get to sneak in a visit with my beautiful Aunt Germaine. She’s always been incredible special to me