One of a facilitator’s biggest fears is getting difficult questions and/or difficult participants (usually they are one in the same). But fear no more! These three techniques can keep you in control of the session and, with practice, take your confidence up a notch! Flip the question back to the participant. Say “That’s a great
I just finished facilitating a two-day course on presentation techniques, which reminded me that how you SAY something, is truly more important than what you say. For example, you can say “I’m not mad” many different ways, but what it will mean has everything to do with your body language and tone. What if you
A great ice-breaker will help your participants feel special, important and significant, and that is exactly how we want them to feel. Ice-breakers are also a powerful way to help people to quickly get to know each other and to set the stage for a positive learning environment. Here are a few of my favorite
In the last edition of my training tips we talked about the importance of setting up an activity. This time let’s go over the finer points of how to effectively execute an activity debrief. A debrief is a way of questioning participants to help them connect the dots between lessons and activities. There are a few
When it comes to employee training, how you set the stage can make it or break it! In the last post we talked about the importance of pre-session preparation and discussed tips on how setting up early can offset some possible glitches: Click this link for an in-depth look at how and why this is important.
A New Series to help improve your employee training: Hey everyone! We’re starting a new series on our blog called Chris’ Employee Training Tips. Each month, our Countess of Curriculum, Chris Perillo will bring you actionable ideas to ensure your employee training is as effective as it can be. Lights! Camera! Action! aka Check, Check,