What do you do when your staff members just don’t care about customer service? We’ve been working with a few country clubs lately, and this question has come up multiple times. These country clubs hire a lot of temporary employees who work for a summer, the holidays, etc. They want to inspire all of their staff to
Best Boss I Ever Had
I’ve had several great bosses in my career, but when it comes to the best boss I ever had, my mind immediately goes to the boss I had before I became the boss with my own company. Her name was (well, still is) Dawn Winder and one of the things I admired most about her
