Note: This is originally published in our newsletter “The Red Carpet Way.” If you would like to receive our newsletter, fill out the box to the right of most pages on this website and receive our free report to boot! “The most important thing you can do in your business at this stage is…THINK.” I’m
How to get your Temporary Staff Members to Care about Customer Service
What do you do when your staff members just don’t care about customer service? We’ve been working with a few country clubs lately, and this question has come up multiple times. These country clubs hire a lot of temporary employees who work for a summer, the holidays, etc. They want to inspire all of their staff to
Best Boss I Ever Had
I’ve had several great bosses in my career, but when it comes to the best boss I ever had, my mind immediately goes to the boss I had before I became the boss with my own company. Her name was (well, still is) Dawn Winder and one of the things I admired most about her
