Recently, I was speaking in Boston and took a little drive down to my childhood home, Westport, MA. Couldn’t stay long to visit with the many family members who still live in the area, but I did get to sneak in a visit with my beautiful Aunt Germaine. She’s always been incredible special to me and my Mom reminds me that I used to call her “My Shamaine.”

We visited about 30 minutes and then she brought me out to her porch to show me what she was reading…..for the second time!

 

 

What a nice surprise! She always did have great taste. 🙂 Delivering Red-Carpet Customer Service is all about making that person in front of you feel like the most important person in the room. This is something my beautiful Aunt Germaine already knows how to do. So honored to see that she recommends The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service!

Author Donna Cutting

Donna Cutting is the Author of The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service and the Founder of Red-Carpet Learning Systems, Inc.  As such, she leads a team of customer service experts who provide training and tools to help leaders engage their team to deliver world class customer service. Also a funny motivational speaker, Donna can often been seen toting red-carpets through airports on her way to speaking engagements. She lives in Asheville, NC with her husband Jim and their Maltese puppy Snowball.