You are invited to be one of 15 companies/organizations to beta-test a new and exciting offering from Red-Carpet Learning Systems! You see, we have a proven process that helps leaders in organizations gain higher employee engagement (which leads to better retention), improved customer satisfaction, and provide customer WOW moments! In fact, one of our customers won awards for their employee engagement after working with us. Many of our customers also tell us they’ve earned new customers, shortened sales cycles and gotten rave reviews and well as other results.
The process is proven. The delivery method has always entailed 2 years of us working onsite with the customer and that is absolutely right for some people. Some companies need that level of personalization, development and in-depth work!
However, some want the results but don’t have the financial resources to engage with us in that way.
We have a strong belief that we can help people get the same great results by working with them through online training and virtual coaching. We’d like to invite you to help us beta-test it. It’s tentatively called the Do It Yourself with Help Program.
When we officially launch this program, it will be our $20,000.00 program. However, we’re inviting you in right now as a beta-tester for only $2997.00.
This offer is only available to 15 companies. We will launch the beta-program with a personalized virtual strategy session for each company. Here’s what else you will receive:
Monthly Online Step-by-Step Videos: You will be invited into our membership platform and each month will receive a new module, giving you and your leadership team a new step to take towards creating a culture of sustainable service excellence. In addition to the video, you’ll have worksheets, tip sheets and other tools to help you take action on what you learned that month.
Monthly Booster Videos: In between each module, you’ll get a short booster video from Donna or one of the Red Carpet Team to help you stay motivated and on track.
Bite-Sized Customer Service Training: We’re also going to provide you with bite-sized training (short videos and activities) that you can do with your team members to help them improve their customer service. Topics will include:
- Making Red Carpet First Impressions
- Telephone Etiquette
- Customer Service Language
- Dealing with Upset Customers
- Surprise and Delight
- Owning the Customer
You’ll also receive ongoing support from Team Red Carpet, including:
Regular Conference Calls with Your Implementation Specialist: Every company that participates will be assigned an implementation specialist who will support you on your journey, troubleshoot challenges, and celebrate your success!
Monthly Q&A with Donna: You’ll have the option of getting on a Zoom call with Donna and other participants in the program each month to get answers to your most pressing questions.
Five Star Measurement Program: We will also introduce you to our Five Star Measurement program to help you stay on track with implementation, build momentum and see the results you’re achieving. We’ll be celebrating with you every step of the way.
And there’s more! There will be all kinds of surprises we throw in along the way to make the journey fun and to help you finally get the results you desire!!
Once again, we’re going to build this into a $20,000. program and if you help us, you’ll get it for a tenth of that cost. In exchange for the deep discount, we will ask for your feedback on a regular basis. We’ll take that feedback to improve the program and you will also get the new and improved online program once it’s officially launched!!